Data Protection

Mambaji's Privacy Policy
Your Data, Our Responsibility

This policy clearly explains how carefully we protect the information you share with Mambaji, how we use it, and whether it is ever shared with third parties.

Last Updated: January 1, 2026

Why mambaji Is Trusted to Protect Your Data

Key Pillars of Our Privacy Policy at a Glance

Encrypted Data Storage

All your personal data is protected with industry-standard SSL encryption. No unauthorized party can access or read this information.

Never Sold to Third Parties

Mambaji never sells your personal data to advertisers or third parties. Your information is used solely to provide you with our services.

You're in Control

You can view, update, or request deletion of your stored data at any time — through a fully transparent process.

Secure payment information

Your bKash, Nagad, or Rocket number is kept with the highest level of security. mambaji never stores your mobile banking PIN.

Marketing Opt-Out

If you no longer wish to receive promotional messages or emails, you can unsubscribe at any time. We respect your preferences.

Regular Security Audits

Our systems are regularly audited by third-party security experts to ensure your data remains protected at all times.

1 Introduction

The Mambaji online betting platform ("Mambaji", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, store, and use your personal information, and when we may share it with third parties.

By using the mambaji website or app, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

We believe transparency is the foundation of trust. That's why our privacy policy is written in plain, straightforward language — so you know exactly what we do with your information.

Important: This Privacy Policy was last updated on 1 January 2026. We will notify you of any changes via email or in-app notification.

2 What Information We Collect

Mambaji collects two types of information from you — data you provide directly and data collected automatically.

Directly Provided Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Home Address & District
  • National ID (NID) number — for KYC verification
  • Mobile banking number (bKash, Nagad, Rocket) — for transactions
  • Account username and password (encrypted)

Automatically collected data

  • IP address and device type
  • Browser type and operating system
  • Time spent on the platform and pages visited
  • Betting History & Transaction Records
  • Login Time & Location
Type of Data Reason for Collection Required?
Name & Date of Birth Identity verification and age confirmation Yes
Mobile Number OTP verification and support communications Yes
NID information KYC legal obligations Yes for Withdrawal
Payment Information Deposit & Withdrawal Process Yes
Cookie and browsing data Platform improvement and personalization No (Can be opted out)

3 How We Collect Information

Mambaji collects your information in the following ways:

Registration Form

When you create an account with Mambaji, we collect your name, mobile number, email address, and date of birth. This information is essential for managing your account.

Transaction Processing

When you make a deposit or withdrawal, we collect payment-related information solely to process the transaction — never for any other purpose.

KYC Verification

To meet legal obligations, mambaji collects NID cards and other documents in specific cases. This information is stored on secure servers, and any unnecessary copies are deleted once verification is complete.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Full details are covered in the Cookie Policy in Section 7.

Customer Support Contact

When you contact our support team, conversation records are saved so we can serve you better in the future.

4 Purpose of Data Use

Mambaji uses your data only for the purposes listed below. We never use your information unnecessarily.

  • Account Management: For login, password reset, and profile updates.
  • Transaction Processing: To process deposits and send withdrawals.
  • Security Verification: To detect and prevent fraudulent activity.
  • Legal Obligation: To comply with KYC and AML (Anti-Money Laundering) policies.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional communications: To send you offers and bonus information (subject to your consent).
  • Customer Support: To resolve your issues quickly.
  • Responsible Gaming: To identify unusual betting patterns and provide appropriate assistance.

Our Commitment: Mambaji never sells your data to advertisers, data brokers, or unrelated third parties. Your information is used solely to provide services to you.

5 Data Retention and Security

To keep your information secure, Mambaji follows industry-standard technologies and processes.

Technical Security

  • SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall Protection: Advanced firewall system to prevent unauthorized access.
  • Regular Backups: Secure backup systems to minimize the risk of data loss.
  • Security Audit: External security audits conducted every six months.

Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after account closure, certain data may be kept for up to 5 years to meet legal obligations.

Data Breach Notification: In the event of a security breach, mambaji will notify affected users within 72 hours and take prompt action to resolve the issue.

6 Sharing Information with Third Parties

Mambaji does not generally share your information with third parties. However, data may be shared in the following limited circumstances:

When Data May Be Shared

  • Payment Processors: Minimum necessary data shared with platforms such as bKash, Nagad, and Rocket to process transactions.
  • Legal Authorities: To comply with lawful orders from courts or government authorities.
  • KYC Partner: Licensed verification services for identity checks.
  • Fraud Prevention: With regulatory authorities to help prevent money laundering.

When Data Is Not Shared

  • With advertisers or marketing companies.
  • Data brokers or information buyers.
  • With any unrelated third party without your consent.

All third parties with whom Mambaji shares data are bound by strict confidentiality agreements and are prohibited from misusing your information.

7 Cookie Policy

The Mambaji website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until end of session
Functional Cookies Remembering language preferences and theme settings 30 days
Analytics cookies Page views and usage pattern analysis 90 days
Marketing Cookies Showing Relevant Promotions 180 days (opt-out available)

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

8 Your Rights

As a mambaji user, you have full control over your own data. Your key rights are outlined below:

Right to Access Your Data

You may request to view the information we hold about you.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data when closing your account.

Right to Object to Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You may request a downloadable copy of your data.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise these rights support@mambaji.comto email us. We typically respond within 30 business days.

9 Children's Privacy

Mambaji strictly does not allow anyone under 18 to register on their platform. We do not knowingly collect any information from minors.

If we are notified or become aware that a minor's information has been collected, we will immediately close the account and delete all associated data.

A note to parents: If your child has accidentally registered on mambaji, please immediately support@mambaji.comto reach us. We will promptly arrange to close the account and delete the associated data.

10 Policy Updates

Mambaji may update this Privacy Policy from time to time. When significant changes are made, we will:

  • We will send notifications to your registered email or mobile number.
  • Notifications will be displayed on the website homepage.
  • We will update the "Last Updated" date at the top of this policy.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. However, you have the right to close your account at any time.

11 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: support@mambaji.com
  • Response Time: Within 30 business days
  • Language: Support is available in Bengali and English

Please Note: No mambaji employee will ever ask for your password, OTP, or PIN by phone or message. Any such request is a scam — report it immediately.

Start Betting in a Safe Environment

Your data is fully secure with mambaji. Open an account today and enjoy the best betting experience on a platform you can trust.

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